1. Labor

External Factors

Mitigation Elements

High

Range %

Range Risk

4 - 16%

  • Competition for service workers
  • Rising labor rates
  • Inflation - Living Wages
  • Ability to attract and retain workers both front-line workers and management 
  • Technology / Innovation 
  • Reduction in frequency of touch-point disinfection
  • Optimized SOW / Space Occupancy Management / Staff Deployment 
  • Reduce the overall number of janitors at a client site through the implementation of Smart Technology and offering core staff increase hours encourage retention
  • Innovation / technology - Smart Washroom Monitoring
  • Reduced building occupancy 
  • Decoupling of consumables
  • Chemical-free cleaning systems 
  • Wages
  • Manufacturing expenses - Raw Materials & Parts
  • Transportation costs
  • Manufacturing disruptions

4-9.93%

High

Mitigation Elements

Range %

External Factors

2. Supply Chain Impact

3. Key Mitigation Planning

  • Review building occupancy levels & trends to reduce labor 
  • Effective space management - idle, under-utilized and under-construction 
  • Implement innovative smart technology to monitor and reduce consumption of consumables
  • Review account organization structure to identify areas for optimization
    • Occupancy sensors
    • High-output equipment
    • Outcome-based SOW
    • Centralized trash collection
    • Hybrid / day cleaning 
    • Enhanced / efficient job routines  

Range Risk

JAN-009 - Ver 2.0 (May 23)

Confidential & Proprietary | 2023 CBRE, Inc.

Janitorial

External Influences 

Market Intelligence  

Page 1 of 1